Shipping policy

Shipping Policy

 

We ship to all 50 states of the United States and to all provinces and territories of Canada. Orders are processed during regular business hours, Monday through Friday, excluding federal holidays. Processing times may vary depending on product availability and order volume.

Shipping Rates

Shipping rates are calculated at checkout based on the destination address, package weight, and dimensions. All applicable rates will be displayed prior to order confirmation.

Order Tracking

Once your order has been dispatched, a shipping confirmation email containing a tracking number will be sent to the email address associated with your account. You may use this tracking number to monitor the status of your shipment through the carrier's official website.

Shipping Carriers

We partner with reputable carriers, including but not limited to UPS, FedEx, USPS, and Canada Post, to ensure reliable delivery of your orders.

Undeliverable Packages

In the event that a package is deemed undeliverable due to an incorrect or incomplete address provided at the time of purchase, the customer shall be responsible for any additional shipping charges incurred for reshipment. We strongly encourage customers to verify their shipping information prior to submitting an order.

Damaged or Lost Shipments

If your order arrives damaged or is confirmed lost by the carrier, please contact our customer support team promptly. We will work diligently to resolve the matter in accordance with the carrier's claims process.

Address Changes

We are unable to guarantee modifications to a shipping address once an order has been submitted. Please contact us immediately if a correction is required, and we will make every effort to accommodate your request prior to dispatch.

Contact Us

For any shipping-related inquiries, please reach out to our customer support team through the contact information provided on our website.